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Shipping & Return Policy

We deliver all products safely and within the given frame of time. We are partnered with world class courier companies that deliver your orders quickly.  We enable our customer to track their orders from the time of shipment to the time of delivery. They can do this by providing us the conformation mail message and our customer executive will information about the location of product and the time of delivery.

In case of cancelation, customers can only cancel their orders before shipment.  But once the order has been dispatched from our company, you cannot amend any changes.

We provide different shipment services:

1. Overnight service- We provide overnight service from U.K to U.K and U.S to U.S. It takes 2-5 days for shipping and the cost of shipping is flat $150 per order.

2. Express Mail service- Express service if from U.K to EUROPE, U.K to U.K and U.S to U.S. It takes 5-7 working days for shipping and cost flat $100.

3. Normal service- Normal service takes 7-12 days and cost flat fee $25.

Under unfavorable weather condition, some external barrier of if the recipient was not available at the time of delivery, there can be delay in 1-2 days. In these conditions, we will inform our customers in advance and provide them the estimated date of delivery.  

Re-shipment is allowed under these conditions:

1. If the product is tampered or already opened during transit are entitled for re-shipping. Claim of these products are made within one week from the time of delivery.  Send us the proper evidence of the defected product by taking photographs and send on our mail. We will re-ship your product once the verification is over.

2. If the delivered product is not as per the description and image on site. In such cases contact our customer care executive. We will re-ship your order again in such case.

We totally relay on our customer information such as delivery address. Customer should provide us the correct information so that we can correctly deliver products. In case of wrong information, you need to again place order and have to pay for fresh order.